Cancellation, Returns and Exchanges

・	Once the shipping process has started, we cannot accept any cancellations, changes to the quantity or content of the order, changes to the delivery address, returns, or exchanges.
・	If you receive an incorrect product, a damaged product, or a product with printing errors or missing pages, please contact us within 8 days of receiving the product. We will replace it immediately at our expense.

Delivery of Products

• ・	Please ensure that the delivery address information you provide is accurate. If a redirection is required due to incomplete delivery address information, the transportation fee from the original address to the new address will be charged to you upon receipt.

• ・	If the product is returned to us due to incomplete address information, extended absence, or refusal to accept (including rejection of receipt), the order will be automatically canceled (except for pre-paid orders). In such cases, we will charge the actual shipping and handling fees incurred.
  	Payment Method Availability of shipping charges Fees Charged Credit Card Shipping charges apply. Difference between actual shipping cost and 550 yen (shipping charge) Credit Card Free Shipping Actual cost of shipping Cash on Delivery Shipping charges apply. Actual shipping cost + Actual return shipping cost+ cash on delivery fee Cash on Delivery Free Shipping Actual shipping cost + Actual return shipping cost+ cash on delivery fee
  	*For pre-paid orders via “postal transfer (domestic shipping)” or “bank transfer (international shipping)”, etc. if payment is made before shipping, we will re-ship the item. In such cases, additional shipping and handling charges will apply. Even for orders where we cover the shipping cost, a shipping cost will be charged for re-shipping. The details will be provided by our staff.
  ・	In the event of cancellation due to long-term absence or refusal to receive the order, we reserve the right to refuse orders placed through our web store in the future.